Sera answers every call, books appointments, and sends structured summaries to your team — automatically. Your front desk focuses on in-person care.
Built for · Physical Therapy · Dental Groups · Chiropractic · Med Spa · Orthopedics
Integrations In Development
Integrations in development. We connect to major EHRs via API.
From the first ring to a confirmed appointment — Sera handles it all so your team doesn't have to.
Step 01
Sera picks up every call in under 2 rings — day, night, weekends. Patients never hit voicemail.
Step 02
Sera collects intake info, checks availability, and confirms the booking — all on the call.
Step 03
Every call gets a structured summary — name, reason, insurance, time — sent to your dashboard.
CALL HANDLING
From appointment requests to urgent transfers, Sera routes every call intelligently.
PLATFORM
Enterprise-grade AI call coverage with real product interfaces — not vaporware.
WHY SERA
See how AI-powered call coverage stacks up against traditional approaches.
Sera captures patient data, generates structured summaries, and sends them to your team in real time. No extra software. No training required.
INDUSTRIES
From healthcare practices to home service businesses, Sera keeps your phones covered so you never lose another lead.
EARLY ACCESS
Sera is live and answering real calls today. We’re onboarding a small group of New York PT and dental practices now — with hands-on setup and direct founder access. Don’t take our word for it — call the demo line and hear Sera for yourself.
HOW IT WORKS
PRICING
Enterprise-grade call coverage designed for healthcare practices. No hidden fees. No long-term contracts. Cancel anytime.
FAQ
Most practices are live within 48 hours. We handle the configuration, call routing setup, and intake flow customization. Your team doesn't need to install anything.
We take patient data seriously. We sign a Business Associate Agreement (BAA) before handling any real patient information, run on encrypted infrastructure with strict access controls and audit logging, and use synthetic data during evaluation. Note: there is no such thing as being “HIPAA certified” — HIPAA is an ongoing program, and we treat it that way.
Sera handles the vast majority of calls naturally. If human intervention is needed, the call is immediately flagged and routed to your team with full context.
No long-term contracts. All plans are month-to-month. Cancel anytime from your account settings.
EHR integrations are in development, and we connect to major EHRs via API. Today, Sera can deliver call summaries via email, SMS, or our portal. Custom integrations available on Enterprise.
That's where Sera shines most. Nights, weekends, holidays — Sera answers every call and captures full intake data so your team can follow up first thing.
Sera sounds natural and professional. Most patients won't realize they're talking to AI — they'll just notice that someone actually answered the phone and helped them.
Sera is trained to detect urgent language and immediately directs patients to call 911 for emergencies. Non-emergency urgent calls are flagged and routed to your on-call staff with full context.
We set up call forwarding from your existing number — no need to change your phone number or provider. When calls aren't answered by your staff within a set number of rings, they forward to Sera automatically.
Yes. We configure Sera's intake flow to match your practice's exact workflow — the questions asked, the data collected, the tone used, and how summaries are formatted.
Book a 15-minute demo and hear Sera handle real patient calls through your clinic's workflow.
Or try it now: (516) 363-3139