Pricing

Transparent, Coverage-Based Pricing

Enterprise-grade call coverage designed for healthcare practices. No hidden fees. No long-term contracts. Cancel anytime.

Starter
Call Coverage
$497/mo

Ideal for: Solo practices, 1-2 providers, under 100 calls/month

Straightforward AI call coverage for practices that need every call answered.

  • 24/7 inbound call answering
  • Patient intake & structured summaries
  • Staff notifications (email + SMS)
  • Call recordings & transcripts
  • HIPAA-compliant portal access
  • Ongoing system monitoring
  • Custom intake flow configuration
  • Onboarding & setup included
Get Started →
Recommended · Best Value
Pro
Full Intake System
$997/mo

Save $35K+/year vs. hiring a full-time receptionist

Ideal for: Growing practices, 2-10 providers, 100-500 calls/month

Complete automation with follow-ups, pipeline visibility, and analytics.

  • Everything in Starter, plus:
  • Missed-call text-back
  • Automated follow-up sequences
  • CRM & patient pipeline
  • Analytics dashboard
  • Priority support
  • Custom reporting
Get Started →
Enterprise
Custom Deployment
Custom

Ideal for: Multi-location groups, 10+ providers, 500+ calls/month

Tailored solutions for healthcare groups needing multi-location support.

  • Everything in Pro, plus:
  • Multi-location support
  • Advanced call routing
  • Custom integrations
  • Dedicated account manager
  • SLA guarantees
  • White-label options
Contact Sales →

30-Day Money-Back Guarantee • No Setup Fees • Cancel Anytime

Every Plan Includes

24/7 Coverage
HIPAA Compliance
Call Recordings
Custom Intake Flows
Email + SMS Delivery
Onboarding & Setup
Ongoing Monitoring
No Contracts

Compare Plans

Feature Starter Pro Enterprise
24/7 Call Answering ✓ ✓ ✓
Patient Intake & Summaries ✓ ✓ ✓
Staff Notifications ✓ ✓ ✓
Call Recordings ✓ ✓ ✓
HIPAA Portal ✓ ✓ ✓
Missed-Call Text-Back — ✓ ✓
Follow-Up Sequences — ✓ ✓
CRM Pipeline — ✓ ✓
Analytics Dashboard — ✓ ✓
Multi-Location Support — — ✓
Custom Call Routing — — ✓
Custom Integrations — — ✓
Dedicated Account Manager — — ✓
24/7 Call Answering
Starter
✓
Pro
✓
Enterprise
✓
Patient Intake & Summaries
Starter
✓
Pro
✓
Enterprise
✓
Staff Notifications
Starter
✓
Pro
✓
Enterprise
✓
Call Recordings
Starter
✓
Pro
✓
Enterprise
✓
HIPAA Portal
Starter
✓
Pro
✓
Enterprise
✓
Missed-Call Text-Back
Starter
—
Pro
✓
Enterprise
✓
Follow-Up Sequences
Starter
—
Pro
✓
Enterprise
✓
CRM Pipeline
Starter
—
Pro
✓
Enterprise
✓
Analytics Dashboard
Starter
—
Pro
✓
Enterprise
✓
Multi-Location Support
Starter
—
Pro
—
Enterprise
✓
Custom Call Routing
Starter
—
Pro
—
Enterprise
✓
Custom Integrations
Starter
—
Pro
—
Enterprise
✓
Dedicated Account Manager
Starter
—
Pro
—
Enterprise
✓

Pricing Questions

No. Setup, onboarding, and configuration are included in every plan at no additional cost. We handle everything — call routing, intake flow customization, and system testing.
No. All plans include unlimited calls. Your monthly fee covers everything regardless of call volume.
Yes. You can upgrade or downgrade at any time. Changes take effect at your next billing cycle.
No long-term contracts. All plans are month-to-month. Cancel anytime from your account settings — no penalties, no questions.
Our Enterprise plan is designed for multi-location practices. Each location gets its own intake flow, call routing, and reporting. Contact sales for custom pricing.
We offer a free 15-minute demo where we run test calls through your actual clinic workflow. This lets you hear Sera in action before committing. Book a demo to get started.

Still Have Questions?

Our team is here to help you find the right plan for your practice.

Book a Demo →